This site, accessible at the URL www.monabdesign.com (the “ Site ”), is the property of:

Mrs. Mona Barrage , born on July 5, 1967 in Beirut (Lebanon), of French nationality, acting in her capacity as a self-employed person operating her business located at 19, rue de la Butte aux Cailles – 75013 Paris (hereinafter the “ Operator ”)

The Operator's individual VAT number is: Not Applicable

The Operator can be contacted at the following telephone number +33 (0)6 58 69 34 18 and to the following email address mbarrage.designs@gmail.com .

The Site is hosted by Shopify Inc.

The Director of Publication of the Site is Mrs. Mona Barrage.

2.1: Scope of application of the general conditions of sale

These general terms and conditions of sale (hereinafter referred to as the “ General Terms and Conditions of Sale ” or “ GTC ”) are applicable to purchases made remotely by the consumer customer (hereinafter referred to as the “ Customer ”) from the Operator, via the Site.

The sales offer proposed by the Operator on the Site:

- is intended exclusively for customers with the capacity to contract and acting as consumers, i.e. any natural person who acts solely for the satisfaction of their personal needs;

And

- relates to sales whose delivery takes place exclusively in mainland France, Corsica, within the territory of the European Union and outside the European Union.

By placing an order on the Site, the Customer declares that they meet the conditions mentioned above and in particular that they do not make purchases on the Site with the aim of reselling them habitually or as part of a professional activity.

2.2: Acceptance of the T&Cs

Any sale of product(s) carried out on the Site by the Operator to the Customer is exclusively governed by the General Terms and Conditions.

Consequently, the fact that the Customer places an order implies his/her unreserved acceptance and full adherence to the General Terms and Conditions, which prevail over any other document. As such, the Customer declares that he/she has read and accepted the General Terms and Conditions before placing his/her order.

The General Terms and Conditions are made available to Customers on the Site where they can be consulted directly and can also be communicated upon simple request by any means.

The applicable T&Cs are those in effect on the day the order is placed.

Prior to any order confirmation, the Customer acknowledges and may download and retain the General Terms and Conditions. The Customer accepts the General Terms and Conditions by checking a box or clicking on the button provided for this purpose.

The fact that the Operator does not avail itself at a given time of any of the stipulations of the General Terms and Conditions or the terms of the order relating to the operation and as validated by the Operator cannot be interpreted as a waiver by the Operator to subsequently avail itself of said terms or provisions.

If one of the clauses of the T&Cs were to be null and void or cancelled, the other clauses would not be cancelled.

The Site is an online sales site for handcrafted creations, textile accessories and lighting components (hereinafter the “ Product(s) ”).

In accordance with article L 111-1 of the Consumer Code, the Customer may, prior to placing an order, learn about the characteristics of the products he wishes to order.

The Customer is required to refer to the description of each product in order to know its essential characteristics. The photographs illustrating, where applicable, the Products, do not constitute a contractual document.

The Products comply with the requirements of the applicable law in force.

The Customer remains responsible for the terms and consequences of their access to the Site, particularly via the Internet. This access may involve the payment of fees to technical service providers such as Internet service providers, which remain their responsibility. In addition, the Customer must provide and be fully responsible for the equipment necessary to connect to the Site.

The Customer acknowledges having verified that the IT configuration he uses is secure and in working order.

To place an order on the Site, the Customer must first identify himself. He can:

- either complete the registration form which will allow him to create a customer account from which he can place an order,

- or fill out the form relating to the direct order.

4.1: Creation of a customer account

The Customer has the option of creating their personal customer area. Once created, to access it, the Customer must identify themselves using their username and secret, personal and confidential password. It is the Customer's responsibility not to communicate their username and password in accordance with the provisions of the "Personal Data" article of the General Terms and Conditions. Each Customer undertakes to maintain strict confidentiality regarding the data, in particular the username and password, allowing them to access their customer area, the Customer acknowledging that they are solely responsible for accessing their personal account via their username and password, except in the event of proven fraud. Each Customer further undertakes to inform the Operator without delay in the event of loss, misappropriation or fraudulent use of their username and/or password.

After creating their personal customer area, the Customer will receive an email confirming the creation of their customer area.

The Client undertakes upon registration to:

● provide real, accurate and up-to-date information at the time of entry into the service registration form, and in particular not to use false names or addresses, or names or addresses without authorization.

● keep registration data up to date to ensure that it is always real, accurate and up to date.

The Customer further undertakes not to make available or distribute any information that is illicit or reprehensible (such as defamatory information or information constituting identity theft) or harmful (such as viruses). Otherwise, the Operator will be able to suspend or terminate the Customer's access to the Site at its sole discretion.

In the event of a breach by the Customer of any of the provisions herein, the Operator reserves the right to close the said Customer's account without notice.

4.2 Direct order

The Customer has the option of placing an order on the Site without creating a customer account.

To do this, the Customer must complete the form provided when confirming their shopping cart. The information requested by the Operator is strictly necessary to process the Customer's order.

The Operator strives to ensure optimal availability of its Products. The offers and prices appearing on the Site are valid as long as they are visible on the Site, within the limits of available stocks.

If, despite the Operator's best efforts, a Product proves to be unavailable, the Operator will inform the Customer by email as soon as possible and the Customer will have the choice between:

● the delivery of a Product of a quality and price equivalent to that initially ordered, or

● reimbursement of the price of the Product ordered no later than thirty (30) days from payment of the sums already paid.

To place an order, the Customer must:

· select the chosen Products,

· add them to your basket, indicating the selected Products and the desired quantities,

· check the details of their order and its total price. They can, if necessary, return to the previous pages to correct the contents of their basket.

· validate your basket.

· read the T&Cs and indicate your acceptance by placing your order.

· choose the payment method and confirm your commitment by clicking on “Pay”.

The Customer agrees to read the General Terms and Conditions of Sale then in force before placing an order. Confirmation of the order implies acceptance of the General Terms and Conditions.

Upon receipt of this order, the Operator carries out the checks prior to validation of the order and in particular the effectiveness of payment of the order.

The order thus verified will be followed by a confirmation email – which materializes the registration by the Operator of the order – recalling the content of the order.

The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available in the order confirmation email. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.

Any email sent to the Customer in connection with an order will be sent to the email address the Customer used to place their order.

Orders oblige the Customer to pay for them, so they are only final once confirmed by payment of the price, and where applicable by confirmation from the payment center and registration of full payment of the order.

The Operator reserves the right not to process the order placed by the Customer for any legitimate reason, in particular:

● In the event that the Customer does not comply with the General Terms and Conditions in force at the time of their order.

● If one of the Customer's previous orders is the subject of a dispute being processed.

● In the event of order(s) exceeding, by their content or frequency, the needs of an individual and more generally in the event of abnormal demand or bad faith on the part of the Customer.

● In the event of information from the banking organization responsible for the Operator's management of payment for the order stating that it is impossible to implement the payment method chosen for payment of the order.

● And, more generally, in the event of a legitimate reason as provided for by article L 121–11 of the Consumer Code.

Any modification of the order by the Customer after confirmation of the order is subject to the prior written agreement of the Operator.

The information provided by the Customer when placing the order, in particular the name and delivery address, is binding on the Customer. Thus, the Operator cannot be held liable in any way in the event that an error by the Customer when placing the order prevents or delays delivery.

Payment is made in full, online.

Orders can be paid using one of the following payment methods:

● Payment by credit card. The Operator uses the online payment solution . Payment is made directly on the secure banking servers of the Operator's bank; the Customer's bank details do not pass through the Site. The bank details communicated during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these details are not accessible to third parties.

The Customer's order is recorded and validated upon acceptance of payment by the bank.

The Customer's account will be debited with the corresponding amount only when (i) the details of the bank card used have been verified and (ii) the debit has been accepted by the bank that issued the bank card.

Failure to debit the amounts due will result in the sale being void.

The bank card may be refused if it has expired, if it has reached the maximum spending amount to which the Customer is entitled or if the data entered is incorrect.

● Payment by electronic wallet (such as “Paypal”). The Customer already has an account on the electronic wallet used by the Operator. The Customer can use this account and pay for their order securely without providing their bank details.

As part of the control procedures, the Operator may have to request from the Customer all the documents necessary to finalize his order. These documents will not be used for any other purposes.

The Operator remains the exclusive owner of the Products ordered on the Site until full payment of their price in principal, interest and accessories.

This stipulation does not prevent payment upon ordering and the transfer of risks of loss or deterioration of the Products upon delivery.

Delivery means the transfer to the Customer of physical possession or control of the Product.

The Operator offers delivery methods carried out by partner carriers (for example: Colissimo, Chronopost or equivalent).

The delivery costs are specified to the Customer when ordering and are accepted by the latter when confirming the order .

For international orders, customs fees, import taxes and customs clearance fees are the sole responsibility of the customer.

Delivery times vary depending on the delivery option chosen by the Customer, and are indicated to the Customer when ordering.

Delivery times are announced in working days on the Site when ordering. These times include the preparation and shipping of the order as well as the time provided by the carrier.

The Operator undertakes to ship the Products in accordance with the deadlines announced when ordering, subject to actual payment of the order.

However, if one or more Products cannot be delivered within the initially announced timeframe, the Operator will send an email indicating the new delivery date to the Customer.

In the absence of delivery within the agreed timeframe, and at the latest within thirty days after the order has been registered by the Operator, the Customer may cancel his order by registered letter with acknowledgment of receipt to the address mentioned in Article 1 of the General Terms and Conditions, or by writing on another durable medium, if, after having ordered the Operator in the same manner to comply within a reasonable additional timeframe, the latter has not made the delivery within this timeframe, in accordance with Article L. 216-2 of the Consumer Code.

The order is considered cancelled upon receipt by the Operator of the letter or written notice informing it of this cancellation unless the Operator has complied in the meantime.

When the order has been resolved by the Customer, the Operator will proceed to reimburse the Product(s) ordered by the Customer within a maximum period of fourteen days in accordance with the provisions of article L.216-3 of the Consumer Code.

Upon delivery, the Customer, or a third party designated by them, may be asked to sign a receipt.

No deliveries will be made to a PO box.

Upon delivery, it is the Customer's responsibility to check that the Products delivered comply with the order and that the package is sealed and undamaged. If this is not the case, the Customer must indicate this on the delivery slip. No complaints regarding the quantity or condition of the Product will be accepted if the complaint has not been noted on the delivery slip.

The Customer has a period of fourteen (14) days to exercise his right of withdrawal, without having to provide a reason for his decision.

The Customer has fourteen (14) days to do so from the date of receipt of the Product by himself or a third party designated by him (other than the carrier).

In accordance with Article L.221-21 of the Consumer Code and in order to implement this right of withdrawal under the conditions of Articles L. 221-18 et seq. of the Consumer Code, the Customer may send:

• either the standard withdrawal form attached to the T&Cs, duly completed;

• or any other unambiguous statement expressing the wish to withdraw, specifying the number of the order concerned.

Return costs are the responsibility of the Customer.

The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused and with all possible accessories.

It is up to the Customer to choose a delivery method with tracking number and to insure the package if necessary, the seller cannot be held liable in the event of loss or damage to the package during return transport.

The Operator will reimburse the Customer for the total amount of the returned products, excluding delivery costs, without undue delay and at the latest within fourteen (14) days from the date of receipt of the products returned by the Operator, provided that they are complete, in perfect condition and have not suffered any damage.

No refund will be made upon simple presentation of proof of shipment.

This refund may be made by the same means of payment as that used for the Customer. As such, the Customer who paid for his order in the form of credit notes / gift vouchers may be reimbursed by credit notes / gift vouchers according to the Operator's wishes.

By accepting the General Conditions of Sale, the Customer expressly acknowledges having been informed of the withdrawal procedures.

For any information, request for information or complaint, the Customer can contact the Operator in the following ways, indicating his name, telephone number, the subject of his request and the number of the order concerned:

● by email at mbarrage.designs@gmail.com .

● or via the contact form available on our website at: www.monabdesign.com .

The Operator is the sole owner of all elements present on the Site, including but not limited to all texts, files, images, animated or not, photographs, videos, logos, designs, models, software, brands, visual identity, database, structure of the Site and all other elements of intellectual property and other data or information (hereinafter, the “ Elements ”) which are protected by French and international laws and regulations relating in particular to intellectual property.

Consequently, none of the Elements of the Site may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way, free of charge or for a fee, by a Client or by a third party, whatever the means and/or media used, whether known or unknown to date, without the prior express written authorization of the Operator on a case-by-case basis.

The Operator reserves the right to take all legal action against persons who have not respected the prohibitions contained in this article.

12.1 Liability of the Operator

The Operator shall not be held liable for non-performance or delay in the performance of the contract due to the Customer or due to an event constituting a fortuitous event or force majeure within the meaning of Article 1218 of the Civil Code such as, but not limited to: natural disasters, fires, epidemics, pandemics, large-scale social movements, acts of government, internal or external strikes, fortuitous breakdowns, shortages, war, etc.

The Customer acknowledges that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of data transmissions over the Internet. Thus, the Operator does not guarantee that the Site and its services will operate without interruption or operating error. In particular, their operation may be temporarily interrupted for maintenance, updates or technical improvements, or to develop their content and/or their presentation.

The Operator cannot be held responsible for the use made of the Site and its services by Customers in violation of the General Conditions of Sale and for any direct or indirect damage that such use could cause to a Customer or a third party. In particular, the Operator cannot be held responsible for false declarations made by a Customer.

12.2 Warranty

The Operator is liable for defects of conformity and hidden defects of the item sold under the conditions provided for respectively in Articles L 217-4 et seq. of the Consumer Code and Articles 1641 et seq. of the Civil Code.

The Customer is informed that the seller guaranteeing the conformity of the goods sold is the Operator.

12.2.1 Legal guarantee of conformity

When acting under the legal guarantee of conformity, the Client:

- benefits from a period of two (2) years from delivery of the goods to act;

- may choose between repair or replacement of the goods, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code;

- is exempt from proving the existence of the lack of conformity of the goods during the twenty-four months following delivery of the goods, except for second-hand goods.

The legal guarantee of conformity applies independently of any commercial guarantee that may have been granted.

12.2.2 Warranty relating to defects in the item sold

The Customer may decide to implement the guarantee against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and that in this case, he may choose between the resolution of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.

Upon receipt of his order, the Customer must ensure that the products delivered comply in all respects with his order.

Otherwise, the Customer must inform the Operator's customer service (see article 10) by registered letter with acknowledgment of receipt within a maximum of 48 hours following receipt of the product(s) concerned.

It is recalled that the search for amicable solutions prior to possible legal action does not interrupt the time limits for the application of legal guarantees or the duration of any possible contractual guarantee.

Products covered by the guarantees must be returned complete and in their original condition and packaging and with the return slip affixed to the package after receipt and confirmation of the claim by the Operator's customer service.

Any after-sales services provided by the Operator and not covered by the commercial guarantee are the subject of a contract, a copy of which is given to the Customer.

For more information regarding the Operator's use and processing of personal data, please read the Privacy Policy (the " Policy ") carefully. You can consult this Policy on the Site at any time.

Hyperlinks available on the Site may lead to third-party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate the use of resources available on the Internet. If the Customer uses these links, he/she will leave the Site and then agree to use third-party sites at his/her own risk or, where applicable, in accordance with the conditions that govern them.

The Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the content applying to or appearing on these third-party sites.

Consequently, the Operator cannot be held responsible in any way whatsoever for these hypertext links.

Furthermore, the Customer acknowledges that the Operator cannot endorse, guarantee or take responsibility for all or part of the conditions of use and/or the content of these third-party sites.

The Site may also contain promotional hypertext links and/or advertising banners referring to third-party sites not published by the Operator.

The Operator invites the Customer to report any hyperlink present on the Site which would allow access to a third-party site offering content contrary to the laws and/or morality.

The Client may not use and/or insert a hyperlink pointing to the site without the prior written consent of the Operator on a case-by-case basis.

16.1 Entire Agreement of the Parties

The General Terms and Conditions of Sale constitute a contract governing the relationship between the Customer and the Operator. They constitute all the rights and obligations of the Customer and the Operator relating to their subject matter.

16.2 Modification of the Conditions

The Operator reserves the right to modify at any time and without notice the content of the Site or the services available there, and/or to temporarily or permanently cease operating all or part of the Site.

Furthermore, the Operator reserves the right to modify the location of the Site on the Internet, as well as the General Terms and Conditions, at any time and without prior notice. The Customer is therefore required to refer to the General Terms and Conditions of Sale before using the Site.

The Customer acknowledges that the Operator cannot be held liable in any way whatsoever towards it or any third party as a result of these modifications, suspensions or cessations.

The Operator advises the Customer to save and/or print the General Conditions of Sale for safe and long-term storage, and thus be able to refer to them at any time during the execution of the contract if necessary.

16.3 Complaint and mediation

In the event of a dispute, the Customer must first contact the Operator, in order to find an amicable solution, by email at the address: mbarrage.designs@gmail.com .

The Customer is informed that he may in any event resort to conventional mediation in accordance with the provisions of Articles L 611-1 et seq. of the Consumer Code.

In accordance with the rules applicable to mediation, any consumer dispute must be the subject of a prior written complaint to the Operator's Customer Service before any request for mediation.

In the event of failure of the complaint request to customer service or in the absence of a response from this service within ten (10) days, in accordance with Article 14 of Regulation (EU) No. 524/2013, the Customer is informed that the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/ .

16.4 Applicable law

The T&Cs are governed, interpreted and applied in accordance with French law.

16.5 Competent jurisdiction

 In the absence of an amicable outcome and whatever the origin of the dispute, it will fall under the jurisdiction of the competent French courts, in application of the rules of common law.